Receptionist/ Customer Services (Temporary)

Responsibilities:

• Greet and welcome visitors, clients, and employees, providing a professional and friendly first point of contact.
• Answer and direct phone calls, taking messages and transferring calls to the appropriate individuals.
• Manage and maintain the reception area, ensuring it is clean, organized, and presentable at all times.
• Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
• Schedule and manage appointments, meetings, and conference rooms, coordinating with internal staff and external parties as needed.
• Assist with general administrative tasks, such as filing, photocopying, scanning, and data entry.
• Maintain visitor logs and security procedures, ensuring the safety and security of the premises.
• Handle inquiries and provide information to visitors and callers, resolving routine issues or escalating them to the appropriate individuals.

Requirements:

• High school diploma or equivalent; additional certification in office administration or related field is a plus.
• Proven experience as a receptionist or in a similar customer-facing role.
• Excellent verbal and written communication skills, with a professional and friendly phone manner.
• Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
• Proficient in using office equipment, such as telephone systems, printers, and photocopiers.
• Ability to work independently and as part of a team, demonstrating a strong work ethic and reliability.
• Professional appearance and demeanor, maintaining a neat and professional appearance at all times.
• Strong interpersonal skills, with the ability to interact with individuals at all levels of the organization.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend