Call Center Representatives 30k - Leading Insurance

Responsibilities:

• Handle inbound and outbound service calls professionally and efficiently.
• Assist clients with their insurance inquiries and provide accurate information.
• Resolve customer issues and concerns promptly and effectively.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with other team members to ensure high-quality customer service.
• Follow company policies and procedures to ensure compliance and consistency.

Requirements:

• Proven experience in a call center or customer service role within the insurance industry.
• Strong knowledge of insurance products and services.
• Excellent communication and interpersonal skills.
• Ability to handle high call volumes and work in a fast-paced environment.
• Proficient in MS Office and call center software.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend