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Salesforce System Analyst/ Solution Architect

Job description

Salesforce System Analyst/ Solution Architect - 1-year contract extendable/ convertible

Job Duties

  • Design and implement CRM solutions to meet business requirements.
  • Collaborate with various departments to understand their CRM needs.
  • Ensure seamless integration of the CRM system with other business systems.
  • Develop and maintain CRM data models and architecture.
  • Monitor and optimize CRM system performance.
  • Provide technical guidance and support to CRM users.
  • Stay up-to-date with the latest CRM technologies and trends.
  • Develop and implement CRM best practices and standards.
  • Conduct regular CRM system audits and assessments.
  • Create and maintain CRM documentation and training materials

Ideal Candidate

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 5 years of experience in CRM architecture and implementation.
  • Strong knowledge of CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot.
  • Experience with CRM data modeling and architecture.
  • Proficiency in SQL and other database management tools.
  • Excellent problem-solving and analytical skills.
  • Strong attention to detail and accuracy.
  • Ability to work in a fast-paced environment.
  • Excellent communication and presentation skills in English and Chinese
  • Experience with CRM integration and API development.
  • Knowledge of CRM best practices and standards.

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