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Head of E-commerce - NGO

Job description

This is an exciting opportunity to lead the development of an e-commerce platform from scratch, aligning with the organization's missing and values.

Key Responsibilities

  • E-Commerce Set-up & Strategy Development: Lead the design and development of the e-commerce platform. Creation of a comprehensive e-commerce strategy, outlining goals, target audience, and key performance indicators (KPIs).
  • P&L Responsibility: Oversee the Profit and Loss (P&L) of the online store, ensuring financial targets are met while optimizing costs and maximizing profitability.
  • Platform Design and Integration: Identify, evaluate and select the best e-commerce platform and other technical tools that best suit the organization's needs. Work closely with vendors to ensure an appealing and user-friendly design of the platform.
  • Marketing and Promotion: Develop and execute a multi-channel marketing plan, including social media, email campaigns, and partnerships, to promote the online shop and drive traffic.
  • Product Management and Pricing: Manage product mix on the e-shop based on seasonal trends and events. Develop and implement pricing strategies based on market research, competition analysis, and customer insights, ensuring optimal product selection that resonates with our target audience.
  • Team Collaboration: Work closely with cross-functional teams to ensure cohesive branding and smooth operations.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, or a related discipline.
  • A minimal of 8 years of relevant work experience in the e-commerce industry.
  • Proven experience in e-commerce setup and management, with a strong portfolio of past projects.
  • Strong understanding of online marketing strategies, SEO, and tools for driving traffic and sales.
  • Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and related technologies.
  • Ability to work independently and lead projects to completion.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively.
  • Passion for social impact and commitment to the NGO's mission.
  • Proficiency in English and Cantonese is required.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend