Customer Service Officer - up to 22K, banking

Job description

Job Responsibilities:

Handle customer's complaint on credit card issue
Manage clients' opinions / complaints and respond in a timely manner
Assist in investigation of the complaint cases

Job Requirements:

Degree holder or above with minimum 1 year of customer service experience
Experience in customer service and handling clients' requests
Proficiency in spoken and written English and Chinese
Excellent interpersonal and communication skills

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend