CRM Specialist - up to 45K, banking

Job Responsibilities:

• Define and shape digital messaging across various platforms like SMS, MMS, Push Notifications, and future channels
• Deliver top-notch digital messaging from planning with business units to development, support, and measurement
• Work with cross-functional teams from business, analytics, and data to ensure smooth execution of messaging
• Ensure flawless execution of digital messages, providing insights and practical approaches for optimal design and deployment
• Collaborate with business units to perform analytics for campaign lead generation and tracking

Job Requirements:

• 4- 5 years in retail banking, focusing on information and data management.
• Self-motivated, organized, good at multitasking, problem-solving, and influencing others.
• Able to effectively talk with business, operations, and tech teams.
• Familiar with digital messaging tools like SFMC and AEM.
• Experienced in content development and post-implementation support.
• Preferably know SAS, SQL, Tableau/QlikSense, Python, and Pega.
• Very precise and accurate.
• Strong sense of responsibility and customer service focus.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend