Business Analyst - Insurance Space (MPF& Pension)

Key Responsibilities
1. Collaborate with stakeholders and business users to understand and document their business needs and requirements.
2. Analyze and evaluate existing processes, systems, and workflows to identify gaps and areas for improvement.
3. Review detailed functional specifications and business process documentation based on user requirements.
4. Act as a liaison between business stakeholders, IT teams, and third-party vendors and facilitate communication and ensure alignment of project goals and objectives.
5. Define and develop testing scope, test cases based on business requirements for an in-house IT solution/ system.
6. Assist in the development and delivery of training materials and sessions for end-users.
7. Handle the ad hoc projects/ tasks from eMPF project team as assigned by Team Manager

Requirements
1. University graduate or bachelor's degree and at least 3 years of relevant experience in pension operations or financial services
2. Excellent communication and interpersonal skills
3. Strong analytical, logical and problem-solving abilities
4. Detail-oriented with a focus on accuracy and quality
5. Able to work independently and under pressure
6. Strong PC skills in MS Word and Excel. Candidate with skill in Access or other program language is preferable
7. Good command of both written and spoken English and Chinese
8. Candidates with more experience may be considered for the position of Assistant Manager

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