Boutique Manager (Luxury Watches)

Key Responsibilities:

• Set and achieve sales targets for the boutique team and individuals, analyze business results to develop action plans.
• Recruit, train, and motivate boutique staff, establish clear roles and responsibilities, and conduct daily briefings to communicate targets and expectations.
• Ensure all customer interactions reflect the brand's excellence, handle complaints effectively, and lead initiatives to build customer loyalty through personalized service.
• Oversee daily operations including inventory management and visual merchandising, ensure compliance with operational guidelines, and maintain security measures for stock.
• Prepare reports on sales performance, manage budgets and expenses, and collaborate with marketing teams for promotional events to enhance brand visibility.

Job Requirement:

• At least 8 years of frontline sales experience in luxury brands
• First-in-charge experience is a must
• Fluent in Cantonese and Mandarin, good in English
• Strong in CRM, experienced in CRM events

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend