Assistant Retail Training Manager (Luxury Retail)

Responsibilities:

• Assist in developing and implementing strategies for retail operations and customer experienc.
• Support store efficiency, productivity, and compliance.
• Analyze sales data and performance metrics to identify improvement areas.
• Train and coach store staff to enhance skills and optimize the customer journey.
• Monitor key performance indicators (KPIs) and track progress.
• Implement best practices for retail excellence.
• Collect and analyze customer feedback and competitor insights.
• Collaborate with the Training team to define boutique team training needs.

Qualifications:

• Bachelor's degree in business administration or related field.
• 5+ years of sales management experience, with 2-3 years at managerial grade.
• Experience in luxury retail is a must.
• Strong leadership and analytical skills.
• Excellent communication and problem-solving abilities.
• Fluent in Cantonese, Mandarin, and English.
• Occasional travel is required.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend